SeaLink Kangaroo Island has confirmed its ongoing commitment to providing a "safe and reliable" travel service after concerns surfaced over ambiguity in its regulations in place as a result of the coronavirus.
Their response follows queries forwarded by passengers to The Islander, highlighting a belief that COVID-19 restrictions were lifted on the service in June.
Furthermore, matters were raised on social distancing not required on the ferry, between Cape Jervis and Penneshaw, with passengers told to 'exercise caution and common sense'.
However, a SeaLink spokesperson told The Islander all their KI operations are above board.
"All of our operations adhere to current COVID-19 conditions, as set out by the relevant state, health or governing body," the spokesperson said.
"As Australia's largest land and marine, tourism and public transport service provider, we are committed to providing a safe, reliable and convenient travel service at all times."
In South Australia, the Kangaroo Island service has been ruled by the SA Health department as an essential service.
"...therefore are exempt from the gathering requirements."
SeaLink actively promotes and encourages their customers to adhere to social distancing onboard, and to use good hygiene practices.
While it is unknown what hygiene products are onboard, it is understood air travel service QANTAS provides a COVID-19 safe travel kit for all its passengers with a mask provided, with Rex passengers asked to wear it.
Meanwhile, the spokesperson asked customers to remain mindful and to travel responsibly.
"...and anyone with concerns can speak to our onboard crew."
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